Terms & Conditions

Terms & Conditions

Terms & Conditions

By using this site, you agree to these terms of use. If you do not agree to these terms, you may not use this site.

My Pet HQ Ltd reserves the right, at any time, to modify, alter, or update these terms of use, and you agree to be bound by such modifications, alterations, or updates.


Your use of this web site and any purchase by you on this web site of any products will be governed by english law and will be deemed to have occurred in the united kingdom.


The receipt of an email order confirmation does not constitute the acceptance of an order or a confirmation of an offer to sell. My Pet HQ Ltd reserves the right, without prior notification, to limit the order quantity on any item and/or refuse service to any customer. Verification of information may be required prior to the acceptance of any order.

My Pet HQ Ltd makes every effort to ensure the content on this website is correct at the time of publishing (including product descriptions and prices). However, please note that we may only accept orders if there are no material errors in the description of any goods featured or their prices as advertised on this site.


My Pet HQ Ltd appreciates hearing from its customers and welcomes your comments regarding its products, and on-line services. However My Pet HQ Ltd company policy does not allow it to accept or consider unsolicited creative ideas, suggestions, inventions or materials and you are requested not to make any such submissions. By making any such submissions you agree to give My Pet HQ Ltd royalty free, exclusive right to use such material as it sees fit for any purposes whatsoever and you waive any moral rights which you may have.


All participants in any games, quizzes, contests, events or other such activities contained on the site must be eighteen (18) years of age or older to enter. Any territorial restrictions or other conditions must be complied with.


In no event shall My Pet HQ Ltd be liable for any direct, indirect, special, punitive, incidental, exemplary or consequential damages, or any damages whatsoever, even if My Pet HQ Ltd has been previously advised of the possibility of such damages, whether in an action under contract, negligence, or any other theory, arising out of or in connection with the use, inability to use, or performance of the information, services, products, and materials available from this site. These limitations shall apply notwithstanding any failure of essential purpose of any limited remedy. Because some jurisdictions do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of liability for consequential or incidental damages, the above limitations may not apply to you.


My Pet HQ Ltd are copyright of Benson and Lola in the united kingdom and other countries. These marks may not be used in connection with any product or service that is not My Pet HQ Ltd, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits My Pet HQ Ltd.


All content included on this site, such as text, graphics, logos, button icons, images, audio clips and software, is the property of My Pet HQ Ltd or its content suppliers and protected by U.K. And international copyright laws. The content and software on this site may be used as an information and shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance, of the content on this site without the permission of My Pet HQ Ltd is strictly prohibited.


This site may contain links to other sites on the internet that are owned and operated by third party vendors and other third parties (the “external sites”). You acknowledge that thecontemporarychester.Com is not responsible for the availability of, or the content located on or through, any external site. You should contact the site administrator or webmaster for those external sites if you have any concerns regarding such links or the content located on such external sites.

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